Agenda of the XV Banking Forum

9:00 – 9:30 Registration and morning coffee

9:30 – 9:45 The opening ceremony of the Conference

  • Mariusz Grendowicz, Chairman of the Banking Forum Advisory Board
  • Artur Olech, Chairman of the Banking Forum Advisory Board

9:45 – 10:00 Guest of honor speech

  • Dr Korbinian Ibel, Managing Director – Microprudential Supervision, European Central Bank*

10:00 – 11:15 Thematic block:

Triangle of banks – insurers – fintechs. Competing yesterday, cooperating today, tomorrow…?

  • GAFA (Google, Amazon, Facebook, and Apple) giving tone in financial services, making dedicated digital platforms for them, creating a better experience and higher values for the client than for the banks, insurers and fintechs. Can traditional banks and insurers provide worse solutions than fintechs?
  • Traditional transfers, isolated banking systems and transaction systems on more elastic platforms; testing new methods of sharing client information; system migrations to the cloud; implementing oriented architecture for services (ensuring compatibility with various systems); connecting customer support systems and interfaces with common sources of information as well as applications – what’s next?
  • Tendency to further develop payment options and their greater diversity and looking for ways to ensure resistance for the infrastructure, which has to process them
  • The potential of Blockchain technology as a financial middleman – use cases, more and less obvious chances and threats
  • The question of understanding needs in the area of evolution of regulatory and legal provisions, so that they can keep up with innovations
  • What did Polish financial institutions do, so that they could activate Polish start-ups? A summer and activating activities for the future

11:15 – 12:15 Thematic block:

Hundred years of independence – so what’s next?

  • An economic history lesson of the last century. The role of visionaries and a lesson of
    economic crises, including the most recent global crisis – what experiences from the past
    should we remember for the future?
  • Poland’s place in Europe (inc. Euro) and the main European challenges (the source of a
    potential crisis and the possibility to counteract it, competitive advantages and the source of
  • The most important challenges for Poland. Poland’s financial sector in a 10 year perspective
    (how to gain success and limit the risk of failure)
  • Cooperation between banks and insurers with e-administration and its perspectives. The role
    of accelerators of business. What should digital solutions look like, so that it won’t end on
    ideas, but commercialize and promote changes?


  • Leszek Skiba, Under-Secretary of State, Chief Spokesman for Public Finance Discipline, Ministry of Finances
  • Józef Wancer, Chairman of the Supervisory Board, Bank BGŻ BNP Paribas
  • Roman Szwed, President of the Management Board, Atende
  • Michał Chyczewski, President of the Management Board, Alior Bank
  • Jacek Bartkiewicz, Member of the Management Board, National Bank of Poland*
  • Joao Bras Jorge, President of the Management Board, Bank Millennium *

12:15 – 13:15 networking break

13:15 – 14:15 Thematic block

The impact of new regulation – chaos or order?

  • The phenomenon of legal inflation in Poland – possible consequences of intensification of regulatory changes towards banks while liberalizing access to the financial services market for entities not subject to prudential supervision
  • New prudential regulations and tax regulations and the ability of banks in Poland to finance the country’s economic development? Where is the reasonable boundary between supporting economic patriotism and facilitation of foreign companies?
  • The impact of regulatory risk on the increase of costs for all groups of bank clients
  • The customer and the bank – asymmetry of information and technology
  • Digitization in the model of the functioning of supervisory institutions towards banks – what are the possible solutions in this regard, to reduce both regulatory risk and regulatory costs?
  • Impact of the amendment to the CIT Act on the banking and loan industry, first experiences related to PSD2, MiFID II, IDD, GDPR
  • Split payment and its consequences – not only from the technological aspect, but also financing. Liquidity management by enterprises, especially micro-enterprises
  • Regulatory and technology equipment that they allow (e.g. Video verification)
  • Who will set the boundary, who will be the pioneer? For example, the KNF Innovation Hub
  • Open-banking


  • Krzysztof Kalicki, Deputy Chairman of the Banking Forum Advisory Board/ President of the Management Board, Deutsche Bank Polska
  • Tadeusz Białek, Director of the Legal and Legislative Team, Association of Polish Banks
  • Dr Krzysztof Korus, Legal Counsel, Partner, dLK Legal*

14:15 – 15:15 Thematic block

Payments – is this the time when you can really talk about the „non-cash era”?

  • The changing role of stakeholders in the ecosystem of non-cash payments
  • Programs supporting the development of the Polish non-cash payment market and their impact on the digitization of Poland
  • The biggest potential winners and losers of PSD2
  • Consumers – the most important group influencing the development of non-cash payments. Necessary to increase the share of non-cash transactions factors
  • Payment development = more threats?


  • Sylwia Bilska, Vice-Chairwoman of the Supervisory Board, DotPay / eCard
  • Joanna Erdman, Director of Payment Card Development in the Department of Basic Products and Non-banking Services, mBank
  • Renata Juszkiewicz, CEO, Polish Organization of Trade and Distribution
  • Paweł Bułgaryn, Head of the Payment System Team, Department of Financial Market Development, Ministry of Finance*
  • Adam Tochmański, Director of the Payment Systems Department, National Bank of Poland
  • Mieczysław Groszek, CEO, The Polish Cashless Foundation*

9:15 – 9:45 Registration and morning coffee

9:45 – 10:45 Thematic block:

The problem of consolidating the Polish banking sector, presented against the current situation, and the structure of the sector in selected countries within the European Union

  • Ambiguous tendencies in EU countries. There is a consensus that the market process, which is consolidation, should not be interfered with. A question about the state of equilibrium is to which point we should go.
    • Banks – target and current rate of return from capital (large space for consolidation)
    • Financial stability – can it be threatened at some stage?
    • Consumers, clients – the price of a banks services, can consolidation in the longer perspective cause a rise or fall in prices?
  • Low concentration, consolidation of the sector in the EU. A lot of competition on the market. Cross-border investments -> there is an expectation that they will turn up, because there have not been fire-sales in Spain or Italy for a long time. The time of crisis meant a wave of investment in private equity, there’s a lot of trends, and it’s worth considering and to think what options they give us. Consolidation in the EU will increase


  • Włodzimierz Kiciński, Vice-President, Polish Bank Association


  • Włodzimierz Kicińsk, Vice-President, Polish Bank Association
  • Guy Stevens, Managing Director, CEE&EMEA Financial Institutions UBS Investment Bank
  • Lucyna Stańczak-Wuczyńska, Director for EU Banks in the Financial Institutions Group EBRD
  • Paweł Bandurski, President of the Management Board, Bank BPH*

10:45 – 11:30 Thematic block:

Experience in the area of preparing and using plans of forced restructure

11:30 – 12:30 Thematic block:

Building customer relations mainly thanks to the use of potential digital channels and information – yes or no?

  • How to repair customer relations thanks to using data analysis?
  • Are event based marketing and e-mail and TV campaigns still effective
  • How to care about the client in the banking era, while also effectively delivering the Next Best Offer/Next Best Action?
  • Digital customer experience of other branches and building a banks offer
  • Are banks ready for the segmentation of online clients and SME, and the delivering of personalized offers (in real time)?
  • Segmentation of individual client behavior
  • How to implement innovative solutions on every step of the customer journey? More usage of potential, connected with the sales and service of products
  • Implementing face and voice biometrics – how will it influence the sector?

Presentation: “How to build bank’s offer depending on digital customers’ maturity”
Stanisław Markowski, Sales Director, CEE, Dorsum Investment Software


  • Michał Olszewski, Founder and CEO, BankMail


  • Piotr Czarnecki, President of the Management Board, Raiffeisen Bank Polska
  • Stanisław Markowski, Sales Director, CEE, Dorsum Investment Software
  • Jacek Iljin, Managing Director, mBank*

12:30 – 13:00 Networking break

13:00 – 14:00 Thematic block:

What is a greater threat for banks – technology giants or fintechs?

  • Fintech success understood as the implementation of innovations playing the role of improving existing ecosystems and infrastructure, not the creation of new ones
  • Establishment and dissemination of financial start-ups as an opportunity for banks to access an “innovation supermarket”, thanks to which traditional players can quickly gain new competences and retain customers
  • Fintechs – the discrepancy between hungry companies of revenues, capital and scale, and becoming an outsourcer of innovation for traditional players who can take over or cooperate with them, quickly implementing selected solutions and not occupying it with deep organizational and cultural changes
  • Adversity of loss leader’s price policy (offering one product below their market value and earning on cross-selling of their products)
  • Profits for client interface owners, i.e. large technology players, offering virtually all financial needs within one digital platform (e-commerce, payments, loans, insurance, asset management, international transfers)
  • What is the advantage of technological giants? Infrastructure, technological solutions, financial resources, no financial limitations?


  • Tomasz Stachlewski, Solutions Architect, Amazon Web Services


  • Maciej Marszałek, InsurTech Leader, The Heart
  • Piotr Czarnecki, President of the Management Board, Raiffeisen Polbank
  • Bartosz Traczyk, President of the Management Board, ING Usługi dla Biznesu S.A.

14:00 – 15:00 Thematic block:

The formula of short interviews: The jump to 2020. What will the period be from the point of view of representatives?

  • The supervisory body
  • The central bank
  • Universal bank
  • Specialized banks

Michał Mrożek President of the Management Board, HSBC Polska

  • Leasing companies

Szymon Kamiński President of the Management Board, BZ WBK

  • Factoring company

The Organizer reserves the right to change the program usunąć gwiazdkę
*To be confirmed

* The Organizer reserves the right to change the program

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