Program of IX edition of Insurance Forum


1st day – 12 April 2017r.


8:45 – 9:15 Registration and morning coffee

9:15 – 9:30 The opening ceremony of the Conference

  • Mariusz Grendowicz, Chairman of Banking Forum Advisory Board
  • Artur Olech, Chairman of Insurance Forum Advisory Board

9:30 – 11:00 Thematic block: The regulations in the context of new technologies and taxes

  • The effects on the economy, the financial sector and customers
  • Regulatory Sandbox – opportunities and challenges
  • MIFID a systemic risk
  • Cooperation between business and administration (including in the field of anti-money laundering)
  • Impact of financial institutions’ tax on the development of banks and insurers


  • Małgorzata Zaleska, Director of Banking Institute, SGH


  • Joao Bras Jorge, President of the Management Board, Millennium Bank
  • Krzysztof Kalicki, President of the Management Board, Deutsche Bank Poland
  • Professor Konrad Raczkowski, Chairman of the Board, DM BOŚ S.A
  • Andrzej Sieradz, Digital Advisor, Microsoft

11:00 – 11:30 Coffee break

11:30 – 13:00 Thematic block: Finance in the age of digitization

11:30 – 11:40 Presentation of the Host

  • Dariusz Piotrowski, Member of the Management Board, Microsoft

11:40 – 13:00 Debate

  • How to create new business models and set modern trends of development based on innovative technologies? Strategies, business models and technological customers’ expectations
  • The speed and direction of technology development – inspiration or threat?
  • To which new groups of customers can effectively reach with new solutions? How much truth is in the statement “first come, first served”?
  • Changes in the use of technology by banks and insurers, and the disproportion in their development. How the sensitivity of the individual entities to changes in technology can affect their situation in the future?
  • Costs of change (trends) of technological directions – whether safety is a factor that must be taken into account first of all?
  • How do technological and digital changes influence the competitiveness of traditional banks and financial start-ups?
  • The expectations of the modern customers – who are millennials, what needs and motivations of purchase do they have, whether and how financial institutions should adapt to their needs and requirements?
  • The methods of reaching non-traditional customers, ie what challenges face financial institutions to reach and communicate? Offers tailored for customer through communication through social media, analysis of customer behavior
  • Express society smartfonisation – an opportunity or a challenge?


  • Dariusz Piotrowski, Member of the Management Board, Microsoft


  • Zbigniew Jagiełło, President of the Management Board, PKO Bank Polski
  • Joao Bras Jorge, President of the Management Board, Bank Millennium
  • Piotr Czarnecki, President of the Management Board, Raiffeisen Polbank
  • Brunon Bartkiewicz, President of the Management Board, ING Bank Śląski
  • Małgorzata Szturmowicz, Member of the Management Board, Idea Bank
  • Daniel Arak, Member of the Management Board, ITMAGINATION

13:00 – 14:00 Lunch


14:00 – 15:15 Thematic block: New insurance risks as an opportunity to develop new products and the insurance industry

  • where to look for new insurance risks, in what areas of life and industries
  • a review of the most interesting industries as inspiration for new products


  • Marek Zefirian, Prezes Zarządu, Starter24


  • Leszek Tasiemski, Vice President, Rapid Detection Center, R&D Radar & RDS, F-Secure
  • Krzysztof Kowalczyk, General Director, ElectroMobility Poland
  • Marek Macyszyn, Director of Oncology in Poland and CEE Region, AstraZeneca


  • Artur Olech, Chairman of Insurance Forum Advisory Board
  • Witold Jaworski, President of the Management Board, NIO, President of the Management Board, Allianz in years 2013-2015

15:15 End of the I day of the Conference


2nd day – 13 April 2017r.


9:00 – 9:15 Start of the second day of the Conference

9:15 – 10:30 Thematic block: The new generation – challenges for the industry, products, distribution channels

  • Generation Y and Z as a challenge for the future of current sales channels. How to insure a hybrid identity?
  • New business models in insurance.
    • Will directs gain a larger share on the market?
    • Do the comparisons have a chance to dominate the market for the sale of insurance?
    • Do telematics, models Pay as you Drive, Pay as you live are more attractive for Millenials than for us?
  • How to construct the products and processes of insurance to ensure Millenialsom feeling that they are under constant supervision and have a constant feedback? We are talking not only about the sales process, but also after-sales with particular emphasis on liquidation processes.
  • The first generation that grew up in the world which has wide access to information because of the development of technology unparalleled in human history. What new technologies can be harnessed to work to attract the attention of Millenials?


  • Jacek Szymański, Vice-President of the Board, Atena Usługi Informatyczne i Finansowe S.A.


  • Leszek Skop, Member of the Board, PKO TU
  • Rafał Mosionek, Vice President , Compensa
  • Paweł Zawisza, Member of the Board, Concordia
  • Piotr Kondratowicz, Senior Manager, KPMG
  • dr Michał Parzuchowski, Social psychologist, SWPS
  • Jarosław Zarychta, Business Development Director, Microsoft

10:30 – 12:15 Thematic block: The new operational models – digitization and robotics in insurance

10:30 – 10:45 Introductory presentation

  • Sebastian Baranowski, IT Director, Starter24

10:45 – 11:00 Introductory presentation

  • Piotr Siciak, Director, Management Consulting, KPMG in Poland

11:00 – 12:15 Panel discussion

  • What is the condition of development of digitalization of the insurance industry?
  • How will look like future of digitization insurance?
  • What are the ways to automate processes in the insurance industry? Are all possibilities have been realized?
  • Can all business processes be automated, what are the conditions?
  • Perspectives of using RPA (Robotic Process Automation) and Cognitive Intelligence in process automation?
  • What tools support the management of processes and theirs automation?
  • Examples of the use of automation, benefits and effectiveness of the process?
  • How operating models of insurance companies as a result of digitization and robotics (insourcing vs. outsourcing, new centers of competence) will change?


  • Piotr Siciak, Director, Management Consulting, KPMG in Poland


  • Marat Nevretdinov, Vice President, TU Europa
  • Rafał Stankiewicz, Vice President, Warta
  • Radosław Kamiński, COO, Allianz
  • Marcin Matuszewski, Director of the insurance sector , Microsoft
  • Daniel Arak, Member of the Board, ITMAGINATION
  • Marcin Germel, Director of Financial Sector, Atende
  • Sebastian Baranowski, IT Director, Starter24

12:15 – 12:45 Coffee break

12:45 – 13:45 Thematic block: The future of insurance and long-term saving

  • Prospects for the development of the insurance industry to the current demographic trends:
    • long-term savings and pension schemes
    • occupational pension schemes
  • How to effectively encouraged to participate in long-term savings programs and pension?


  • Maciej Wośko, Chief editor, Gazeta Bankowa


  • Katarzyna Iwanoska, Editor of the portal, Finanse od Kuchni
  • Grzegorz Chłopek, Chairman of the Board , Nationale Nederlanden PTE
  • Adam Uszpolewicz, Chairman of the Board, Aviva
  • Marcin Łuczyński, Member of the Board, Ubezpieczenia Pocztowe
  • Krzysztof Nowak, Member of the Board, Mercer Poland
  • Piotr Kamiński, Vice-President, Employers of Poland

13:45 – 14:00 Presentation

  • Paweł Sujecki, President of the board, ProService Agent Transferowy
  • Adam Smółkowski, ProService Agent Transferowy

14:00 – 15:00 Thematic block: The future of car insurance

  • The role of car insurance in the economy and for insurance (are car insurance a part of the brand building for the plant and a sort of ‘bridgehead’ to gain / maintain client?
  • What conditions must be met to insurers achieved profitability in car insurance
    • meaning of quidelines of Polish Financial Supervision Authority
    • potencial changes in regulations
  • The image and reputation of the insurance companies through the prism of perception of action in the field of car insurance
  • The future of car insurance in the context of technical development (eg. cars without drivers)


  • Witold Jaworski, President of the Board, NIO


  • Michał Gomowski, President of te Board, Benefia Ubezpieczenia
  • Agnieszka Wrońska, President of te Board, Link4
  • Rafał Cegieła, Managing Director of Retail P&C Products
  • Małgorzata Maliszewska, Assistant Professor at the Academy of Finance and Business Vistula and practician leading office of Legal Councel Dr Małgorzata Maliszewska

15:00 – 16:00 Lunch