Agenda autumn 2020

Print Program

Day I
Day II

Day 1 – 19 October 2020

8:15 – 9:00 Registration

9:00 – 9:15 Opening Ceremony of the conference

Artur Olech, Co-Chairman of Advisory Board Insurance Forum / CEO, HiPRO
Andrzej Kopyrski, Co-Chairman of Advisory Board Warsaw International Banking Summit

9:15 – 9:30 Honorary Guest

Adam Glapiński, President of the Management Board, Narodowy Bank Polski

9:30 – 10:30 Inaugural Block: REBUILDING THE ECONOMY OF POLAND AND OTHER COUNTRIES IN TIMES OF RECESSION

Macroeconomic outline. Impact of the pandemic on the international economy. A global look at the needs of the economy while recovering losses.
The role of the state in stabilising the economy
The burden on the sector and the banks’ ability to finance
Anti-crisis shield. Basic economic and social assumptions
The functioning of financial institutions in the new reality. The business and technological perspective
European Green Deal – adjustment of the Polish banking and insurance sector to the plans of the EU regulator. A conscious approach to the ecosystem
The use of technology and the impact of energy policies on the sector, but also the impact of the banking sector on the energy sector
What has been learned during the COVID-19 lockdown period – where do we come out stronger and are we more resilient for the future?

Moderator:

Marcin Petrykowski, Managing Director, S&P Global Ratings

Speakers:

Paweł Borys, President of the Management Board, Polski Fundusz Rozwoju
Paweł Pytel, Vice President of the Management Board, Aviva
Sławomir S. Sikora, President of the Management Board, Citi Handlowy
Leszek Skiba, Vice President of the Management Board, Bank Pekao S.A.
Roman Szwed, President of the Management Board, Atende

10:30 – 11:20 THE CHALLENGES OF BANKS IN THE NEW REALITY IN TERMS OF CUSTOMER CONTACT AND WORK ORGANISATION

The role of banks in times of crisis and ways of solving problems in financial difficulties
How to maintain the profitability of the banking sector. Will the bank of tomorrow be able to maintain the credibility of the financial system? Customer confidence building factors
Challenges for the industry and the needs of the industry in the current market situation in terms of work organisation. Transformation of business models
How to properly take care of the customer in the era of “accelerated digital transformation”?
Why has investing in projects focused on delivering high-quality clients gone into the background during the crisis and unfavourable regulatory changes?
Leadership in the period of crisis and re-evaluation of attitudes in connection with running a business

Moderator:

Andrzej Kopyrski, Co-Chairman of Advisory Board Warsaw International Banking Summit

Speakers:

Maciej Brzozowski, Vice President of the Management Board, Alior Bank
Tomasz Kowalski, President of the Management Board, Deutsche Bank
Tomasz Kubiak, Vice President of the Management Board, Bank Pekao S.A
Jędrzej Marciniak, Wiceprezes Zarządu, Credit Agricole
Barbara Sobala, Vice President of the Management Board, Citi Handlowy

11:20 – 12:00 THE PROSPECT OF CAPITAL MARKET DEVELOPMENT

How do stock exchanges ensure the stable functioning of markets and investor protection?
Will the stock exchange continue to be an alternative to effective capital raising?
Financing of foreign expansion
Supporting Polish and foreign institutions
Coronavirus and the situation on the Warsaw Stock Exchange and world exchanges. Financial crisis and changing market dynamics
The condition and stability of the capital market

Moderator:

Marcin Wenus, Editor in Chief, Comparic24.tv

Speakers:

Marek Dietl, President of the Management Board, Giełda Papierów Wartościowych w Warszawie/li>
Tomasz Kulik, Member of the Management Board, PZU SA
Adam Pers, Vice President of the Management Board, mBank
Jerzy Śledziewski, Vice President of the Management Board, BNP Paribas
Robert Zapotoczny, President of the Management Board, PFR Portal PPK

12:00 – 12:30 Networking break

12:30 – 13:10 INSURANCE DISTRIBUTION DURING A PANDEMIC AND IN THE NEXT 10 YEARS

How has insurance distribution changed during the pandemic?
Development of digital insurance distribution channels. Can remote sales be the basis of all sales and communication with the customer?
What does the market expect from technology in difficult times?
Digital sales support – insurance sales tools – which we use, which we have used and what will we use? Channels of the future
Who can offer modern insurance products?
Should the regulator support the direct sales channel, and if so, how?
Low interest rates – what it means for life and property insurers in terms of investment and financial results and in terms of sales commission.

Moderator:

Piotr Bartos, Country Manager, Insly

Speakers:

Jolanta Karny, Vice President of the Management Board, Aviva
Michał Kęcik, President of the Management Board, Stowarzyszenie Multiagentów Ubezpieczeniowych
Marat Nevretdinov, President of the Management Board, Europa Ubezpieczenia
Jacek Byliński, President of the Management Board, CUK
Michał Góra, President of the Management Board, Alfavox

13:10 – 15:15 TRENDS IN DIGITAL BANKING AND INSURANCE TRANSFORMATION

Part 1
Technology in banking

13:10 – 13:25 Open Banking Premium and Open Data Economy: new possibilities for “Webank”. Regulatory determinants of platformization and interoperability in finance vs other sector

Krzysztof Korus, Lawyer, Partner, DLK Legal

13:25 – 13:35 Client experience (UX) as the foundation of building the position of a leader in digitisation.

Kamil Smuga, CIO, VP, Limitless Technologies

13:35 – 13:45 How does remote signing support sales and Customer Onboarding processes in the banking and insurance industry?

Maciej Zygmański, Business Development Manager, SIGNIUS

Part 2
Technology in insurance

13:45 – 14:00 Client analysis using modern IT technologies in order to increase sales results.

Joanna Kościuch-Malinowska, Country Manager, Comadso Sp. z o.o.

14:00 – 14:15 Fire Chat: A financial institution in the cloud – how Polski Gaz TUW does it

Modertor: Jacek Szczepański, Vice President of the Management Board, Atende
Speaker: Dariusz Śpiewak, CIO, Polski Gaz TUW

14:15 – 14:25 Digital transformation of insurance companies. How to achieve more thanks to technology?

Michal Jackowiak, CEO & Chief Agile Officer, Ecom

Part 3
Summary debate

14:25 – 15:10 Debate

Impact of the pandemic on changes in the functioning of the banking sector and insurance sector in terms of technology
Which technologies turned out to be the most effective during the pandemic? What do we expect from new technologies?
How to continue selling, consulting and servicing customers digitally?
- Customer segmentation to develop a tailored offer for digital channels
- Supporting cross-selling through new sales models and loyalty offers
The growing role of cloud solutions in banking and insurance in the light of the Polish Financial Supervision Authority’s position
Blockchain as a tool for digitizing processes in insurance

Moderator:

Eliza Kruczkowska, Chief Innovation Officer, Polski Fundusz Rozwoju

Speakers:

Łukasz Buczko, Financial Services Industry Lead, Google Poland
dr Krzysztof Korus, Lawyer, Partner, Partner, DLK Legal
Błażej Mika, Vice President of the Management Board, SGB-Bank S.A.
Wojciech Pantkowski, Vice President of the Management Board, Krajowa Izba Rozliczeniowa S.A.
Jacek Szczepański, Vice President of the Management Board, Atende
Agnieszka Wrońska, President of the Management Board, Link4

Day 2 – 20 October 2020

8:15 – 9:00 Registration

9:00 – 9:50 Ceremonial presentation of awards in the Leaders of the Banking and Insurance World Competition

9:50 – 10:40 PAYMENTS IN THE NEW REALITY

10:00 – 10:40 Debate

The payment ecosystem in the new reality? Cash vs. cashless – where are we?
The development of mobile payments in the new post-epidemic reality
Accelerating the process of displacing cash by card and mobile payments – are banks ready for it?
How banks react to sharp drops in consumer spending, as well as a decline in cross-border spending and a reduction in the volume of transactions
Cash discrimination. What barriers do we encounter when using mobile payments: psychological or maybe a lack of digital skills? Problems of seniors

Moderator:

Adrian Kurowski, Country Manager Poland at Visa Europe

Speakers:

Barbara Borgieł-Cury, Daily Banking Tribe Lead, ING Bank Śląski
Joanna Erdman, Director, Strategic Projects, Retail Customers & Transactional Banking, mBank
Paweł Placzke, Head of Daily Banking, PKO Bank Polski
Tomasz Pol, Head of Retail Banking – Products Management, Millennium Bank
Karol Sadaj, Country Manager, Revolut Poland

10:40 – 10:50

Mariusz Baczyński, Cloud Security Services Director EMEA, Radware

10:50 – 11:00 Presentation

Adrian Kurowski, Country Manager Poland at Visa Europe

11:00 – 11:40 CHANGES IN THE PRODUCT OFFER IN THE POST-COVID ERA

11:00 – 11:10 Forms of Poles’ saving – attractiveness of products on the market

Where do Poles put their savings? What products are attractive to them?
Employee Capital Plans as a long-term mechanism for savings

Robert Zapotoczny, President of the Management Board, PFR Portal PPK

11:10 – 11:40 Debate

What changes have insurers introduced to their offers during the crisis?
Has the pandemic resulted in new ideas for new insurance products? Is it an industry opportunity for new products?
How will technological development enable further product innovation?
Using new IT technologies for the personalisation of insurance products. Customer analysis to present customised products. What steps should insurers take to ensure that products meet customer needs?
Change of a work model from office to remote has brought many threats and challenges
What new areas of activity for insurers induce new types of risks related to robotisation of RPA business processes, machine learning and the use of artificial intelligence
What will tomorrow’s insurance products look like?

Moderator:

Artur Olech, Co-Chairman of Advisory Board Insurance Forum / CEO, HiPRO

Speakers:

Michał Jackowiak, CEO & Chief Agile Officer, ecom
Krzysztof Szypuła, Member of the Management Board, PZU SA
Robert Zapotoczny, President of the Management Board, PFR Portal PPK
Piotr Zadrożony, Prezes Zarządu, TUZ Ubezpieczenia

11:40 – 11:50 Company transformation thanks to the implementation of remote identity verification – case studies

Jan Szajda, CEO, Identt

11:50 – 12:20 Networking break

12:20 – 13:20 CHANGES IN THE CREDIT AND LOAN POLICY. THE ABILITY OF THE BANKING SECTOR TO FINANCE THE ECONOMY – CREDIT CRUNCH

12:20 – 12:35 The new reality under the latest EBA guidelines in the area of applying statistical methods to valuing real estate – a chance for automation and optimization of the mortgage process in banks. Can insurers benefit from this, apart from banks?

Grzegorz Ignaciuk, Vice President of the Management Board, Cenatorium
Mariusz Kurzac, Managing Director, Cenatorium

12:35 – 12:50 Smart product & pricing strategies for (online) lending

Benjamin Wellstein, Managing Director CEE Banking Division, Simon Kucher & Partners

12:50 – 13:30 Debate

Are we at risk of a credit crunch? Are there any symptoms indicating such risk? What would this mean for the economy? How can we systematically reduce this kind of threat?
Negative interest rates: How can banks implement negative price points?
- Thresholds for levying fees on savings and conditions for waiving fees
- Cost savings resulting from investing in new technologies
- Using big data collection and monetising transaction data by using API
What will banking look like in a world of extremely low interest rates?
Strengthening non-interest income:
- Precision pricing for credit products
How did the restriction of the limit of non-interest loan costs affect the financial market and what consequences will emerge in the context of credit holidays, financing infiltration and the corporate bond market?
How will loan companies handle the new situation? Cooperation of banks and loan companies
How far are we from being able to obtain a consumer loan fully through the online process, not at the bank where the customer keeps the account
What opportunities and prospects does the new EBA guideline offer in banks – is it time for an online mortgage

Moderator:

Krzysztof Kalicki, Co-Chairman of Advisory Board Banking Forum / Vice Chairman of the Supervisory Board, Deutsche Bank Polska

Speakers:

Marcin Gadomski, Vice President of the Management Board, Bank Pekao S.A.
Grzegorz Ignaciuk, Vice President of the Management Board, Cenatorium
Krzysztof Pietraszkiewicz, President of the Management Board, Związek Banków Polskich
Wojciech Rybak, Member of the Management Board, Millennium Bank
Tymon Zastrzeżyński, Co-founder&CEO, Grupa LOANDO
Artur Zwaliński, Director, UOKiK

13:30 – 13:40 Effective lead distribution in the financial sector – a case study of a mobile assistant for insurance agents

Tomasz Wesołowski, CEO, Edward.ai

13:40 – 14:10 FIRST APPLICATIONS FOR HEALTH INSURANCE DURING A PANDEMIC

How has the pandemic affected health insurance? Examples of good practices
Was additional health insurance needed during the virus?
The growing importance of telemedicine (e-prescription, teleadvice)
Increased customer awareness = increased interest in individual health insurance
Healthcare challenges – can we do everything remotely?
IT technologies, including Big data and AI analytics, and their impact on the health insurance industry

Moderator:

Marta Kaleńska, CEO/Co-founder at Cashap

Speakers:

Anna Janiczek, President of the Management Board, PZU Zdrowie
Paweł Jaroszek, Member of the Management Board, ZUS
Bartosz Kapczyński, Member of the Management Board, LUX MED
Wojciech Soliński, Director, Signal Iduna

14:10 – 14:50 PROSPECTS FOR THE GROUP INSURANCE MARKET

14:10 – 14:20 New model on the Polish insurance market in the field of group life insurance

Adam Malinowski, Vice President of the Management Board, Signal Iduna
Jan Zimowicz, Member of the Board, Aegon

14:20 – 14:50 Debate

Does group life insurance face a slow death or existence at the level of 30% participation? What can and should be done to reverse this trend?
Does it make any sense to extend the list of risks? Or maybe pure insurance risks at a reasonable level can become the driving force of development?
What to do to make group life insurance attractive to young people?
Can the introduction of dedicated tools for handling and access to insurance information into group life insurance change the current situation? Product awareness and the ease of making decisions
Market structure and possible changes
The role of brokers as seen by the insurer

Moderator: