Program

9:00 – 9:30 Registration of participants

9:30 – 9:35 Opening of the 2nd day of the congress

9:35 – 10:50 What does the Polish banking sector look like compared to the European one?

9:35 – 9:50 Ceremonial inauguration of the conference | Speech

• Józef Wancer, Honorary Chairman of the Supervisory Board, BNP Paribas

9:50 – 10:35 Debate

• Threats arising from political and military conflicts
• How to develop the sector’s potential and increase its ability to finance the Polish economy?
• Return on invested capital: are Polish banks the least attractive in the EU?
• Is the foreign expansion of Polish banks a real scenario or just a strategic dream?
• The future of the Eurozone. Polish perspectives
• National and regional development programs

Speakers:

• Paweł Borys, Prezes Zarządu, PFR
• Elżbieta Czetwertyńska, President of the Board, Citi Handlowy
• Przemek Gdański, Prezes Zarządu, BNP Paribas Bank Polska S.A.
• Adam Marciniak, Prezes Zarządu, VeloBank
• Krzysztof Pietraszkiewicz, President of the Board, Polish Bank Association
• Leszek Skiba, President of the Board, Bank Pekao S.A.

Moderator:

• Andrzej Kopyrski, Co-Chairman of the Banking Forum Program Council/Vice President of the Management Board, PKO Bank Polski

10:50 – 12:15 The challenges of modern banks? How do the banks adjust themselves to the increasing number of innovations?

10:50 – 11:00 The Cyber security of banks in the face of new risks and challenges

• Adam Łobodziński, Systems Engineer, Fortinet

11:00 – 11:10 Presentation

• Leonid Venglinski, Sr. Principal Sales Engineer, Veritas Technologies LLC

11:10 – 11:20 Cyber Resilience and Compliance

• Richard Meeus, Director of Security Technology and Strategy EMEA, Akamai Technologies

11:20 – 12:15 Debate

• #digitalbanking development elements: what technical barriers still influence the future and the speed of banks’ development?
• RegTech: how do the banks adjust themselves to the regulatory innovations?
• Data sharing in banking institutions for the improvement of security resources
• Behavioral biometrics – chances and threats
• The readiness of financial institutions and the market environment to cooperate with fintech
• Regulations in the banking sector: what will change in 2023? Adjusting the banking sector to the regulations
• Open X era: Development state and the perspectives of open banking in Poland (PSD3 Directive)

Speakers:

• Wojciech Ciesielski, Financial Sector Sales Manager, Fortinet
• Artur Drobiecki, Head of Sales, Limitless Technologies
• Jarosław Hermann, Member of the Board/CTO, Bank Millennium
• Andrzej Przewięźlikowski, Vice President of the Board, Comarch
• Krzysztof Słotwiński, Chief Security Officer, BNP Paribas Bank Polska
• Błażej Szczecki, Vice President of the Board, Bank Pekao S.A.

Moderator:

• Katarzyna Niewińska, PhD. Director of FinTech Executive Program at University of Warsaw

12:15 – 12:45 Networking Break

12:45 – 13:30 CUSTOMER EXPERIENCE EMBEDDED IN BANKS’ STRATEGY

• Are Polish banks ready to remodel the way they conduct business?
• Hyperpersonalization. How to improve the quality of customer service?
• Embeded finance – combining offers and addressing needs
• Is the market ready for “broad” assurbanking?
• What technologies should banks invest in to improve customer relations?
• Data management – how to use the potential of “verified data”?
• “Smart omnichannel” – how to reconcile expectations of availability of “everything everywhere”?
• Behavioral segmentation. Does hyperpersonalization mean “wide open” to B2B2C/Open and Embedded Finance models?

Speakers:

• Mariusz Gromada, Director of Customer Intelligence Department, Bank Millennium
• Małgorzata Kamińska, Managing Director of Transformation & Customer Experience Development, BNP Paribas Bank Polska
• Michał Korszeń, Retail Market Customer Department, PKO Bank Polski
• Mariusz Ożga, Head of Strategy & Innovation, Santander Consumer Bank
• Katarzyna Tomczyk-Czykier, Managing Director of Channel Excellence and Omnichannel Orchestration and Seamless Daily Banking , Credit Agricole Bank Polska

Moderator:

• Paweł Widawski, Founder & CEO, FinTech Poland

13:30 – 14:30 NEW METHODS OF PAYMENT: DIGITAL MONEY

• The reasons for the increase in the value of cash money in circulation
• Trends in central banking money issuance
• Digital central bank money – challenges for the banking sector, including strategic, operational (technical) and legal challenges
• Pros and cons of implementing central bank digital money – the perspective of the economy and the banking customer
• Central bank digital money vs. cryptocurrency – a vision of cashless trading in the next decade

Speakers:

• Piotr Bujak, Chief Economist and Director of Economic Analysis Department, PKO Bank Polski
• Grzegorz Hansen, Dyrektor biura sprzedaży cash management, BNP Paribas Bank Polska S.A.
• Andrzej Kawiński, Regional Sales Director, Currency Management Solutions
• Wodzisław Kiciński, Tech Investor at Hg and MPhil in Economics at University of Oxford

Moderator:

• Małgorzata Zaleska, Director of the SGH Institute of Banking Director of the SGH Institute of Banking and Chairman of the Committee on Financial Sciences of the Polish Academy of Sciences

14:30 – 15:30 CREDIT POLICY: PERSPECTIVES FOR 2023, EXPERIENCE AND THE FUTURE OF CREDIT TRADING

14:30 – 14:40 Case study: Revolution in the credit process – complete digitalization of the mortgage process

• Grzegorz Ignaciuk, Vice President of the Board, Cenatorium

14:40 – 15:30 Debate

• Revolution in the credit process – complete digitalization of the mortgage process
• Credit risk in uncertain times: The state of the credit market and its perspectives in the context of the present and future macroeconomic and regulatory situation
• The Polish banking in the higher interest rates environment – chances and challenges
• How to build equity capital to serve economic development and fund critical projects?
• What barriers do the banks financing the country’s development meet: the unsolved issue of the Swiss Franc loans, mortgage repayment holidays, and new threats connected with WIBOR.
• The future of the mortgage market in Poland. “New models of mortgages.”
• Credit facilities with a flat interest rate for the whole crediting period – how to convince all the parties shaping the credit market in Poland to this concept?
• The future of the mortgage market, government support programs, and the role of banks in their popularization.
• Recommendation T – good practices in terms of retail credit exposure risk management

Speakers:

• Marcin Gadomski, Vice President of the Board, Bank Pekao S.A.
• Bożena Graczyk, Vice President of the Board, ING Bank Śląśki S.A.
• Grzegorz Ignaciuk, Vice President of the Board, Cenatorium
• Marek Lusztyn, Vice President of the Board, mBank
• Tomasz Miklas, Vice President of the Management Board, Alior Bank
• Małgorzata Romaniuk, Vice President of the Management Board, Bank BPH S.A.

Moderator:

• Krzysztof Kalicki, Vice-Chairman of Advisory Board Banking Forum / Vice Chairman of the Supervisory Board, Deutsche Bank Polska

15:30 Lunch

9:00 – 9:30 Registration of participants

9:30 – 9:35 Opening of the 2nd day of the congress

9:35 – 10:35 Risks and priorities for 2023: What challenges are the insurance market facing?

• Insurance activity in the unstable macroeconomic and geopolitical environment
• Does the market stand a chance of rebuilding itself in times of high-interest rates? How to increase the sales of insurance during a recession and inflation?
• Insurance gaps – how to reduce them? Worse financial standing of customers, the risk of resignation from voluntary insurance?
• Consolidation in the insurance market and new players – how does the sector change?
• The greater and greater number of regulations: is it time for deregulation?

Speakers:

• Piotr Bartos, CEO, Insly
• Aleksandra Agatowska, President of the Board, PZU Życie
• Dominika Kozakiewicz, President of the Board, Aon
• Grzegorz Kulik, General Director, Colonnade Insurance S.A.
• Gertruda Uścińska, President of the Board, ZUS

Moderator:

• Marcin Sadek, Partner, Insurance Sector Advisory Leader at EY Poland

10:35 – 10:50 Poll – insurance sales based on coverage

• Joanna Kościuch-Malinowska, Country Manager, Comadso
• Michał Daniluk, CEO, Punkta

10:50 – 12:15 WHAT ROLE DO FINANCIAL INSTITUTIONS SHOULD PLAY IN BUILDING TRUST AND EDUCATING CUSTOMERS?

10:50 – 11:05 Introduction to the debate

• Paweł Jaroszek, Member of the Board, ZUS

11:05 – 12:00 Debate

• Financial market development, public trust in financial institutions
• Joint savings with the employer and the country
• Jobs and the capital market: the snowflake generation
• Financial security of Poles

Speakers:

• Robert Zapotoczny, President of the Board, PFR Portal PPK
• Agnieszka Jakuczek, President of the Board, eOFWCA.pl
• Paweł Jaroszek, Member of the Board, ZUS
• Marlena Janota, Member of the Board, Santander Towarzystwo Funduszy Inwestycyjnych S.A.
• Marcin Żółtek, Vice President of the Management Board, PTF PZU

Moderator:

• Paweł Dobrowolski, Chief Economist, PFR

12:00 – 12:15 Increasing the effectiveness of data-driven investments in CRM systems

• Jakub Banaszkiewicz, Operations Manager, Limitless Technologies

12:15 – 12:45 Networking Break

12:45 – 14:10 Technology – what to invest when you have to save?

12:45 – 12:55 Introductory speech to the debate

• Adam Dyszkiewicz, Business Development Manager, Lenovo
• Kajetan Makowiec, Large Account Executive Finance & Media Lenovo

12:55 – 13:10 Presentation on process automation using RPA in the insurance sector

• Bartłomiej Mazurkiewicz-Bylok, Senior Manager of the Reporting and Process Automation Team, Warta
• Marcin Motel, Sales Director, UiPath

13:10 – 14:00 Debate

• Is there a place for substantial technological projects in insurance companies?
• In which areas of insurance activity do insurers not hesitate to invest their means in improvements?
• How does the economic situation influence the insurers’ interest in cooperation with insurtechs?
• Self-service growth potential in insurance with advantages for both parties
• New insurance distribution models, i.e., Advisor 2.0.
• Profit-taking from pandemic investments in digitalization
• Telemedicine: the future of the healthcare system?

Speakers:

• Jacek Nowak, Partner, ITSurance
• Grzegorz Pawlicki, Member of the Board, Europa Ubezpieczenia
• Marcin Pisarski, Partner and Leader, Data Technology and Insurance Technology Platform, EY Poland
• Marcin Sagała, CIO, Prudential

Moderator:

• Krzysztof Bachta, Managing Partner, 4growth VC Sp. z o.o.

14:00 – 14:10 Education in the financial and insurance sector. Is it possible?

• Agnieszka Jakuczek, President of the Board, eOFWCA
• Joanna Jastrzębska, Memeber of the Board, eOFWCA

14:10 – 15:00 Bancassurance, affinity and embedded insurance: new faces of insurance

• U Recommendation and its influence on the market. What to expect and how it will influence the business. Will it cause such a revolution as the first version of U Recommendation?
• What does the cooperation between the banks and insurance companies look like? How do the emphases change regarding products (visible in the data concerning particular insurance divisions and groups) and terms of processes and cooperation conditions?
• Affinity – is the market afraid of the spectre of distribution recommendations? (which are to be created after the U recommendation), where are any other niches where insurance may be introduced as an added product, how does the market change, and how does the development of technological opportunities influence (embedded insurance)
• The results of cooperation with banks are deteriorating – bancassurance weakness: can we fix it? How? Cross-selling to the customer base

Speakers:

• Michał Herbich, Partner Associate, Head of CEE Risk & Actuarial, KPMG
• Krzysztof Morawski, Member of the Board, Europa Ubezpieczenia
• Leszek Skop, President of the Board, PKO Ubezpieczenia
• Marcin Wąsikowski, Managing Director, Head of Bancassurance and Affinity Sales and Sales Support Division, UNIQA

Moderator:

• Ida Krzemińska-Albrycht, Special Projects Editor, Cashless.pl

15:20 Lunch