Program XVI edition Warsaw International Banking Summit and XII edition Insurance Forum
Day I – 18 October 2018
9:00 – 9:30 Registration and morning coffee
9:30 – 9:45 The opening ceremony of the Conference
- Mariusz Grendowicz, Chairman of Advisory Board Warsaw International Banking Summit
- Artur Olech, Chairman of the Advisory Board / CEO, hiPRO
9:45 – 10:00 Guest of honor speech
- Anna Trzecińska, Vicepresident of the Management Board, NBP
10:00 – 10:15 Presentation:
- Jens-Thorsten Rauer, General Manager Banking and Capital Markets, North Central Eastern Europe, DXC Technology
10:15 – 11:30 Debate by Rzeczpospolita: New technologies in banking, finance and insurance. Chances and risks
- New technologies are forcing change in financial business. Banking in Poland is implementing innovation successfully. Can the sector be an example for other financial areas?
- There is a huge innovative transformation challenge before insurers. Can a relatively conservative industry meet the expectations of the market?
- Sharing economy – the economy of sharing in the world of finance. How to face the new reality imposed by the internet community?
Moderator:
- Mateusz Pawlak, Editor, Rzeczpospolita
Speakers:
- Joao Bras Jorge, President of the Management Board, Bank Millenium
- Adam Marciniak, Vice President of the Management Board supervising IT and Services Area, PKO BP
- Marat Nevretdinov, Vice President of the Management Board, TU Europa
- Jens-Thorsten Rauer, General Manager Banking and Capital Markets, North Central Eastern Europe, DXC Technology
- Dariusz Piotrowski, Managing Director, Dell EMC
11:30 – 12:45 Thematic block:
11:30 – 11:45 Presentation: When work is life and life is work – what work in the banking sector is like
- What does the life of a Polish bank employee look like?
- Why the work-life balance is so important
- Maria Magdalena Gulewicz, Lecturer and academic researcher, Wrocław University of Economics
11:45 – 12:45 Panel Discussion: A war for talent
- What industries are currently seen as the most attractive for candidates and why?
- How does the financial industry rank against them?
- Poland’s attractiveness as a place to work vs career abroad
- Young people can work in any sector – why should they choose a bank, for example?
- What can the sector of financial institutions do to increase its attractiveness?
- Are HR managers and departments prepared for wars for talents?
- Where to look for niches? People aged 50+, disguise?
- The role of a manager in the modern world
Moderator:
- Paweł Wierzbicki, Senior Director, Michael Page
Speakers:
- Iwona Dudzińska, Managing Director, Citi
- Ewa Wernerowicz, President of the Management Board, Vivus
- Cezary Świerszcz, President of the Management Board, Bacca
- Neil Walker, Head of RBS Poland, Head of RBS Global Hub Europe
- Maciej Pieczkowski, General Manager, Inbank
12:45 – 13:30 Networking break
Day I – 18 October 2018
13:30 – 14:30 Thematic block: The capacity of banks in Poland to finance the Polish economy – macroeconomic and regulatory implications (local and global)
- Investment and development assumptions in a sustainable development strategy – demand for financing investments, current assets, assumed dynamics of development
- The participation of banks in crediting current development, dynamics of loan portfolios, payment delays
- Impact of regulation on the banking sector’s ability to increase financing of development needs, the burden of the sector, weak alternatives to financing from the capital market, cross-border financing competition, banks’ ability to raise own capital, availability of funds, effects of low profitability of the Polish banking sector and investor behavior
- Impact of regulations related to the MREL on the change in the structure of financing banks, the ability to continue to supply the economy with funds, the costs of subordinated financing and their impact on the profitability of banks
- Directions of regulatory changes that would open up long-term savings and raise the saving rate.
Speakers:
- Beata Daszyńska-Muzyczka, President of the Management Board, Bank Gospodarstwa Krajowego
- Leszek Skiba, Under-Secretary of State, Chief Spokeman for Public Finance Discipline, Ministry of Finanse
- Krzysztof Kalicki, President of the Management Board, Deutsche Bank
- Jerzy Kwieciński, Ministry of Investment and Economic Department
- Tomasz Obal, Member of the Management Board, Bankowy Fundusz Gwarancyjny
14:30 – 15:45 Thematic block:
14:45 – 15:00 Presentation: A new level in product and pricing differentiation
How to granularly design lending products and their pricing for the relevant customer segments
- Jens Baumgarten, Senior Partner, Simon Kucher & Partners
15:00 – 15:45 Panel discussion:Price transparency on consumer lending and low price competition: how can booming demand be used to differentiate products and prices?
- Polish market for consumer lending: What impact do increased price transparency and entry offers with low prices have?
- Combination of commission and fee income in the Polish market
- Power of comparison portals and ways to beat the commodity trap for banks
- Differentiated mortgage portfolio to address needs of different customer segments and to exploit WTPs
- A granular pricing system for optimal exploitation of elasticity of different customer segments
- Value-oriented customer communication for more cross- and upselling
- Is there room in credit products to create an added value other than the price?
- What direction is the loan market taking?
Moderator:
- Andrzej Reterski, Specialist on consumer finance, Advisor in business development and financial mediation. Co-Owner and Managing Director, Twój Kredyt
Speakers:
- Mariusz Cholewa, Ph.D, President of the Management Board, BIK
- Jens Baumgarten, Senior Partner, Simon Kucher & Partners
- Adrian Jarosz, President of the Management Board, Expander
- Marcin Pawłowski, Director of SME Clients, Santander Bank
- Jakub Niesłuchowski, Vicepresident of the Management Board, PKO hipoteczny
- Paweł Przybyłek, Director, mBank
15:45 – 16:45 Lunch
Day I – 18 October 2018
13:30 – 14:45 Thematic block:
13:30 – 13:45 Insurer 4.0 ? Vision and reality.
- Adam Smółkowski, President of the Management Board, Aspartus – Grupa ProService Finteco
13:45 – 14:45 Panel discussion: The role of insurers in economy 4.0 – automation, robotization and their impact on work in the insurance sector
- New technologies having an influence on the behaviour of all client groups, including corporate and institutional, on their strategy, business models and how they adapt to the changes in business models, as insurers should respond.
- How should insurers should respond in advance to the expectations of corporate and institutional clients.
- What could be the new methods of expanding the offers of insurance companies and how will the method called omnichannel change?
- Why are banks in Poland more innovative than insurers?
- Is it possible to have a synergy of the main technology trends such as Big Data, Blockchain, Cloud computing, artificial intelligence and IoT in the near future?
- Client security and the security of insurance companies in a digital world.
- Good practices, what solutions are implemented by insurers in Poland and abroad, the impact of these solutions on business models
- Innovation in insurance – can we still catch up to the other sectors?
- How to expand insurance per capita? What’s stopping the industry and clients?
Moderator:
- Adam Smółkowski, President of the Management Board, Aspartus – Grupa ProService Finteco
Speakers:
- Franz Fuchs, General Director, Vienna Insurance Group in Poland; Member of the Management Board, VIG Group
- Kristian Jeeves, Chief Technology Officer, Insurance, Central & North Europe, DXC Technology
- Jakub Machnik, Member of the Management Board, Uniqa
- Jacek Szczepański, Vicepresident of the Management Board, Atende
- Maciej Stanisław Szczurek, Head of Business Development Office Retail P&C, AXA
- Katarzyna Wojdyła, Member of the Management Board, Link 4
14:45 – 15:45 Thematic block:
14:45 – 15:00 Presentation:
- Jarosław Mastalerz, Managing Partner, mAccelerator
15:00 – 15:45 Panel discussion: The risk that accompanies technological advancement – the biggest chance for the insurance market?
- What is technological process from the eyes of an insurer?
- The risks and challenges connected with technological progress and innovations.
- The role of insurance in the support of technological progress.
- In which areas can we see a development of risk connected with innovative technologies?
- The source of cybernetic risk.
- How does cybernetic risk differ from the risk that we’ve known until now?
- Challenges and limitations for insurers connected with cybernetic risk insurance.
- Triggers of cyber insurance development.
- Are currently available products in the area of cyber insurance answering the clients needs?
- How can insurers cope with the unsurety connected with the rise of new risk?
Moderator:
- Marek Zefirian, President of the Management Board, Starter24
Speakers:
- Andrzej Liwacz, Director for Corporate Products, Allianz
- Jarosław Mastalerz, Managing Partner, mAccelerator
- Michał Molęda, Vicepresident of the Management Board, Leadenhall Polska S.A.
- Piotr Wójcik, Head of Liability, Axa
15:45 – 16:45 Lunch
Day II – 19 October 2018
9:00 – 9:30 Registration and morning coffee
9:30 – 11:00 Thematic block:
9:30 – 10:00 Presentation: Presenting the most important global banking trends and their implications in Poland
- Wojciech Wolas, District Sales Manager, Dell EMC
10:00 – 11:00 Panel discussion: Technology for the bank, bank for technology- expert debate between representatives of banks and vendors – presenting the curve of solutions for the sector
- Cognitive – banking analysis that supports bank-client relations?
- Transformation – preparation of banking institutions for the future?
- Technology giants supporting customer acquisition?
- AI – a revolution in traditional banking? What are the risks?
- Virtual assistants, Internet of Things, Machine Learning… what can the financial sector take advantage of?
- What technological tools are used by banks? What are their possibilities and restrictions?
- Where is BIG DATA and AI in all of this?
Speakers:
- Roman Szwed, President of the Management Board, Atende
- Sławomir Zawadzki, President of the Management Board, Bank Pocztowy
- Eryk Libelt, Member of the Management Board, Makeitright – ProService Finteco Group
- Tadeusz Kifner, IT Solutions Architect Manager, Alior Bank
11:00 – 12:15 Thematic block:
11:00 – 11:15 Presentation: Retail and digital – The multibillion Euro bet
Monetization of digital services in banking
- Benjamin Wellstein, Managing Director CEE Banking Division, Simon Kucher & Partners
11:15 – 12:15 Panel discussion: Open Banking in the context of new models in financing: The future role of banks and the strategic implications
- What roles can banks play within Open Banking
- Trade-off between keeping control and opening up
- Monetization approaches to unlock revenue potential: How can banks monetize on the big data they possess?
- What practical actions are banks taking in the context of PSD? Are they entering/will they enter into the role of PISP and AISP? What new services will there be?
Moderator:
- Tomasz Jakubczyk, Director of Alternative Banking Channels Department, BOŚ Bank
Speakers:
- Przemysław Kończal, President of the Management Board, Santander Consumer Bank
- Benjamin Wellstein, Managing Director CEE Banking Division, Simon Kucher & Partners
- Jacek Obłękowski, Founder, Horum Bank
- Mirosław Skiba, The vice President performing the duties of the President of the Management Board, SGB
- Joanna Erdman, Director of Payment Card Development in the Department of Basic Products and Non-banking Services, mBank
12:15 – 12:45 Networking break
12:45 – 13:45 Thematic block: Customer expectations and banking development – Is the client really in the middle of it all?
- The client as a key element of the banking ecosystem
- Creating positive customer experiences – what does this mean from banking, is it is related to the service and only the efficiency of the services or is it maybe looking for added value and stretching banking to other areas of the client’s life
- Client 360 – what does this mean in a big data collision and regulations protecting customer data?
- How to encourage customers to share data – can customers themselves contribute in the sales processes of banking products – are banks prepared for business and infrastructure?
- How is pierce customer expectations in the possibilities of developing a retail offer?
- Factors influencing the trust and satisfaction of clients
Moderator:
- Adam J. Kępa, Vice President, Head of Growth, ITMAGINATION
Speakers:
- Piotr Czarnecki, President of the Management Board, Raiffeisen Polbank
- Paweł Zagaj, Financial Ombudsman Office
- Marek Niechciał, President of the Management Board, UOKIK
- Agnieszka Wachnicka, President of the Management Board, Fundacja Rozwoju Rynku Finansowego
- Maciej Mikucki, Chief Financial Officer, Provident Polska S.A.
13:45 – 14:45 Thematic block: 2018 – The year of regulation? – debate with particular emphasis on GDPR
- GDPR and its implications for bank business models
- What possibilities does GDPR give banks?
- The influence of GDPR on optimization and digitization
- How long will the transformation of the organization for the requirements of GDPR be? – in the context of transformation of processes, paperless, archives and the entire „legacy”
- Regulatory policy problem and experience after implementation – with MIFI, MAD/MAR, GDPR etc.
- A durable medium within a year of starting the search for a technological solution. How did the banks manage?
- Blockchain platforms, electronic seal as sector solutions that are to affect the customer’s current information about changes taking place in the bank
Moderator:
- Tomasz Krawczyk, Vice President of the Management Board, Inwestorzy.tv
Speakers:
- Kamil Gross, Director of the Regulatory Compliance Department, Alior Bank
- Stanisław Kluza, President of the Management Board from 2016 to 2017, Bank Ochrony Środowiska
- Leszek Maśniak, Advisor to the Minister of Digitization
- Tomasz Jackowski, General Counsel, Head of Legal and Regulatory Line, HSBC Bank Polska S.A.
14:45 – 15:45 Lunch
Day II – 19 October 2018
9:00 – 9:30 Registration and morning coffee
9:30 – 11:00 Thematic block:
9:30 – 9:45 Presentation:
- Paweł Zagaj, Deputy Financial Ombudsman
9:45 – 11:00 Panel discussion: The industry in the face of new challenges posed by the clients changing needs – the perspective of 5 and 10 years
- The new generation of clients who are used to the new model of buying goods and services
- Clients trusting the life insurance market
- The digital identities of clients and digital trust – if and how will insurers be responsible for the security of information
- Customer insurance awareness
- How should other sectors influence the perception of clients in the insurance sector?
- Will AI be more ethical than humans?
Moderator:
- Ewa Wierzbicka, Assistant Professor in the School of Economics in Warsaw. Director of postgraduate studies Academy of Insurance
Speakers:
- Paweł Holnicki-Szulc, General Manager, Colonnade Insurance S.A.
- Jarosław Jaworski, President of the Management Board, Coface
- Grzegorz Kulik, Vicepresident of the Management Board, Allianz
- Wojciech Sass, Entrepreneur Financial Services
- Jacek Smolarek, President of the Management Board, Concordia
- Paweł Zagaj, Financial Ombudsman Office
11:00 – 12:15 Thematic block:
11:00 – 11:15 Presentation: Completing the digitization strategy – A case study designing and building the new information portal pzu.pl
- Wawrzyniec Hyska, Director for Financial Sector, e-point SA
- Magdalena Kicińska, Managing Director, Marketing & PR, PZU
11:15 – 12:15 Discussion panel: Digitization of the insurance sector
- Where are we? What can we be proud of, and what would we rather forget?
- Are clients expecting technical innovations from us?
- What technology projects translate to increased profits?
- Are there technologies on the horizon that will change the insurance world?
Moderator:
- Artur Olech, Chairman of the Advisory Board / CEO, hiPRO
Speakers:
- Wawrzyniec Hyska, Director for Financial Sector, e-point SA
- Kamila Kępińska, Director of the Marketing and PR Department, Open Life
- Magdalena Kicińska, Managing Director, Marketing & PR, PZU
- Adam Malinowski, Chief Sales Officer, Generali
- Rafał Stankiewicz, Vicepresident of the Management Board, Warta
- Tomasz Tarkowski, CEO, ControlExpert Polska
- Grzegorz Werpachowski, Head of Digital Transformation, Compensa
12:15 – 12:45 Networking break
12:45 – 13:45 Thematic block:
12:45 – 13:00 Presentation: Salesbook – your competition could suprise you with this
An innovative tool that increases the efficiency of traders in the insurance sector.
- Zbigniew Masłowski, Sales Director, Salesbook
13:00 – 13:45 Panel discussion: Agent – changes in the model of distribution
- Are insurance agents becoming a thing of the past? – Oxford Debate
- Existing strategies for the development of the insurance distribution network
- The role of agents in the strategy of distributing insurance
- How are insurers shaping their relations with agents
- Recent changes in the relations of Insurer-Agent on the Polish insurance market
- The future of aggregators vs. local agents
- Can a agency model be replaced by anything
- Attractiveness of the sector
- Diagnosis/demographic process
- Social aspect (transferring from the employer market to the employee market)
- Perspectives, what to do to be more attractive
- Innovation in insurance – can we still catch up to the other sectors?
- Offering insurance via those outside of the traditional sector, e.g. phone operators
Moderator:
- Michał Gomowski, President of the Management Board, Benefia Ubezpieczenia
Speakers:
- Joanna Borysiewicz, Insurance Department Director, Santander Bank Polska S.A.
- Sergiusz Szaraj, Willis Towers Watson Polska
- Igor Rusinowski, President of the Management Board, Unilink
13:45 – 14:45 Thematic block: Long-term savings – additional social insurance in Poland
- Group savings organised and financed by employers for their employees
- The impact of implementing the Employee Capital Plans
- Employee Capital Plans as a mechanism of spreading long-term savings and additional income for citizens through pensions
- The significance of CCP, role of insurers on the market of long-term saving products (in the context of regulatory pressure / tax incentives / equal opportunities in this area of the se/ equal opportunities with the banking sector and investment fund companies
- Increase in the savings to GDP ratio
- Amendments also made to institutions that offer PPKs
- CCP – are they a solution to all problems?
- How to build the need for people to voluntarily protect themselves for the future?
Moderator:
- Paweł Dobrowolski, Expert of the Sobieski Institute
Speakers:
- Paweł Jaroszek, Member of the Management Board, ZUS
- Leszek Jedlecki, Vicepresident of the Management Board, NN TFI
- Katarzyna Przewalska, Deputy Director of the Financial Market Development Department, Ministry of Finance
- Paweł Pytel, Vicepresident of the Management Board, Aviva TUnŻ
- Małgorzata Rusewicz, President, Izba Gospodarcza Towarzystw Emerytalnych
- Katarzyna Sarek-Sadurska, Legal advisor, Partner, RACZKOWSKI PARUCH
- Robert Zapotoczny, Projekt Manager, PFR TFI
14:45 – 15:45 Lunch
Update 17.10.2018
The Organizer reserves the right to change the program
* during formal confirmation